Last Updated: 18 June 2025

Thank you for visiting Africa Talks. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://www.africatalks.co.uk (the “Site”).

By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Site.

WHO WE ARE

Africa Talks is a UK-based website operated from:
3 Providence House, Tylwch, Llanidloes, Powys, SY18 6JR, UK
Email: africatalks@iuncapped.co.za
Phone: 0789 596 7701

INFORMATION WE COLLECT

We may collect and process the following personal information when you use our Site or services:

• Name

• Email address

• Phone number

• Postal address

• Payment details

• Vacation or travel preferences (for custom itineraries or giveaways)

• Any other data you voluntarily provide via forms or communications

We may also collect certain information automatically when you visit our Site, such as browser type, device used, IP address, and browsing behaviour using cookies or similar technologies. Please see our Cookie Policy for more details.

HOW WE USE YOUR INFORMATION

We use your information to:

• Communicate with you

• Respond to enquiries and provide support

• Customise travel ideas, feedback requests or services

• Send occasional email newsletters, offers or updates (with your consent)

• Process payments and manage orders

• Comply with legal obligations

• Improve the functionality, security and content of our Site

• Prevent fraud and maintain Site integrity

If we ever want to use your information for a purpose not listed here, we’ll always ask for your permission first.

SHARING YOUR INFORMATION

We do not sell your personal information to third parties.

We may share your information in limited circumstances:

• With trusted service providers who support our website, email, analytics, or payment processing

• To comply with legal obligations (e.g. court orders, law enforcement)

• To enforce our terms and defend legal claims

• If the business is sold, merged or transferred

Any third-party partner we share your data with is required to use it only for the agreed purpose and not store it longer than necessary.

DATA RETENTION

We retain your personal information only for as long as it’s needed to:

• Fulfil the purposes outlined in this policy

• Comply with legal or accounting obligations

• Resolve disputes or enforce agreements

You can request deletion of your personal data at any time by emailing us.

Anonymous or aggregated data (which doesn’t identify you) may be stored indefinitely for research or analytical purposes.

YOUR RIGHTS

Under applicable laws, you may have the right to:

• Access the personal data we hold about you

• Request correction, deletion or restriction of your data

• Object to processing or withdraw consent

• Receive a copy of your data (data portability)

• Lodge a complaint with a data protection authority

To exercise these rights, email: africatalks@iuncapped.co.za. We will respond in accordance with applicable laws.

You can opt out of email communications at any time by clicking “unsubscribe” in any of our emails or by contacting us.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience, understand website traffic, and serve content better. You can set your browser to refuse all or some cookies. For more information, please refer to our Cookie Policy.

SECURITY

We are committed to safeguarding your data. We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. You transmit data to us at your own risk.

LINKS TO THIRD-PARTY SITES

Our Site may contain links to websites we do not operate. We are not responsible for the content, privacy policies or practices of these third-party sites. We encourage you to read their privacy policies before providing any information.

POLICY UPDATES

We may update this Privacy Policy from time to time. When we do, the “Last Updated” date at the top will be revised. Your continued use of the Site after any changes means you accept the updated terms.

If we make material changes, we’ll notify you via the Site or by email if required.

CONTACT US

If you have any questions, feedback, or concerns about this policy or how we handle your information, please contact:

Data Protection Officer / Grievance Officer
Lesley Thomson, Africa Talks
3 Providence House, Tylwch, Llanidloes, Powys
Email: africatalks@iuncapped.co.za

We are committed to resolving your concerns in line with applicable laws.